Refund & Cancellation Policy
Last updated: 1 July 2026 · genierewards.app
1. Cancelling your plan
You can cancel from your dashboard at any time. Your plan stays active until the end of the current paid period; you are not charged again after that.
2. Refunds
Monthly fees already paid are non-refundable once the billing period has started. Annual plans cancelled within 14 days of payment receive a prorated refund for unused months, less the months used at monthly rates.
3. Duplicate or erroneous charges
Duplicate payments and billing errors are refunded in full. Write to hello@parel.co with your invoice number — refunds are processed to the original Razorpay payment method within 7–10 business days.
4. Free trial
The 7-day trial requires no card and involves no charge. If you don’t pick a plan, your wheel simply pauses — nothing to cancel, nothing to refund.
5. Diner rewards
Rewards won on the wheel are offers from the restaurant, not payments — they have no cash value and are not refundable or transferable through Genie Rewards.