Privacy Policy
Last updated: 1 July 2026 · genierewards.app
1. What we collect
From restaurant owners: business name, contact details, GST number and billing information. From diners: a WhatsApp-verified phone number, spin and claim history, and basic device information used for fraud prevention. We collect nothing we don’t need to run the service.
2. How we use it
To operate the rewards wheel, verify diners, prevent abuse, show restaurants their own analytics, and bill subscriptions. Diner data is used only within the restaurant where it was collected — we never market to diners or sell data to anyone.
3. Who owns diner data
The restaurant does. Verified numbers and visit history collected at your outlets belong to your business. If you close your account, you can export your data before it is deleted.
4. Sharing
We share data only with the processors needed to run the service: Razorpay for payments, WhatsApp Business for OTP delivery, and our India-based hosting provider. Each is bound by its own data-protection terms. We never share data for advertising.
5. Storage & retention
Data is stored on servers in India, encrypted in transit and at rest. Diner records are retained while the restaurant’s account is active and deleted within 90 days of account closure.
6. Your rights
Owners and diners can request a copy, correction or deletion of their personal data at any time by writing to hello@parel.co. We respond within 30 days.